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Occasional Contributor II

Clearpass Guest - Captive Portal is shown down

Hi Team:

 

I've configured a captive portal with Clearpass, Aruba Controller 7030, IAP-315.

My issue is that captive portal redirect page, however the captive portal is shown down

I resolve the name with DNS, but when I type the captive portal URL on the different network the captive portal works.

 

I've configured the Forward Lookup Zones and Reverse Lookup Zones on DNS Manager.

 

I'm not using certificate on guest portal, so I configured HTTP enable.

 

Any idea?

 

Thanks for all!!

Cheers

Frequent Contributor I

Re: Clearpass Guest - Captive Portal is shown down

Hi, are you able to show a picture of what you mean by "down"?

It sounds like there is possible something wrong with your user role.

ACCP ACMP CWDP CWSP
Occasional Contributor II

Re: Clearpass Guest - Captive Portal is shown down

Hi...

 

Thanks for your replay.

 

I attach the capture.
When I connect to Guest SSID, web browser automatic display the URL, but it doesn't show the guest portal.

 

 

Guru Elite

Re: Clearpass Guest - Captive Portal is shown down

1) There appears to be a space between s and . in the URL

2) You likely do not own "clearpass.com" so not sure why you're trying to use that


Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor II

Re: Clearpass Guest - Captive Portal is shown down

Hi....

 

Actually, I edited the url.

I configured the name aruba.clearpass(company-name).com

the guest url is http://aruba.clearpass.com/guest/teslogin.php

Guru Elite

Re: Clearpass Guest - Captive Portal is shown down

In your browser, enter http://1.1.1.1 and see if you are redirected.


Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
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