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Contributor I

Clearpass Guest Device Sponsor Email

I'm looking for a way to have an email sponsorship workflow for device registration similar to self-registration for new Guest accounts. Is this possible? Maybe I'm just approaching it wrong.


Desired Workflow:
* A staff member logs into the guest application with their AD creds which they're assigned the role of [Device Registration]

* Staff creates a new device (initially set to 'unapproved')
* IT receives email, approves / rejects device access.

I have added the sponsor email and auto_send_smtp to the fields in the mactrac_create form. However, no email is coming across to the sponsor email.

The idea is staff self-registers their IOT devices, but IT staff would have to approve them. Seems like it would be a pretty common workflow. . 

Frequent Contributor I

Re: Clearpass Guest Device Sponsor Email

just to cofirm you have configured the SMTP setting for CP?

ACCP ACMP CWDP CWSP
Contributor I

Re: Clearpass Guest Device Sponsor Email

Yeah. I realised after the post that the auto smtp send field is only for the end user to receive an email for a receipt.

Not sure how to get the sponsor email sent for approval.


Sent from my mobile. Please excuse any typos.

Thanks,
Zak

Re: Clearpass Guest Device Sponsor Email

Unfortunately this workflow will not work with the device registration



Thank you

Victor Fabian

Pardon typos sent from Mobile
Thank you

Victor Fabian
Lead Mobility Architect @WEI
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
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