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Clearpass Guest, FIAS FIDELIOS integration

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  • 1.  Clearpass Guest, FIAS FIDELIOS integration

    Posted Jun 02, 2013 03:31 PM

    HAs anyone integrate this yet with this services?

     

    Is this FIAS integration related to OPERA Front desk software?  It seems it belongs to micro fidelios but im not sure  if this would be refereing to the integration between clearpass and the frontdesk program OPERA which is used by most of the hotels here....

     

    If it actually refering with the integration with this OPERA then it would be really good news for us here.  But im not sure... there is NO documentation Anywhere of it... this does not evedn appear on the manual...

    Can anyone give me more info regarding this?

     

    Cheers

    Carlos



  • 2.  RE: Clearpass Guest, FIAS FIDELIOS integration

    Posted Jun 03, 2013 11:02 AM

    Carlos integration with Fidelio it's not an easy process, and you have to take note that they charge for every interface of comunication you deploy.

    We have some experience on develop and integration, using third part add-ons, please reach me and I will provide yours more information.

     



  • 3.  RE: Clearpass Guest, FIAS FIDELIOS integration

    Posted Jun 03, 2013 05:29 PM

    ]Hello

    Thanks for answering

    But when i mean FIDELIOS i mean to integrate the clearpass with OPERA.

    Have you done that?



  • 4.  RE: Clearpass Guest, FIAS FIDELIOS integration

    Posted Jun 28, 2013 05:02 AM

    Dear Juan,

     

    We have the Fidelio integration issue here in Turkey as well. We sold Aruba ClearPass to a hotel.  We received the information from Aruba that this integration is possible, but w/o getting the info "how". The company, who provided the front-office solution to the customer will do the integration to Fidelio. They sent following questions to us;

     

    • Is the integration made via FIAS or another protocol?
    • Is there a real-life example of Fidelio/Opera integration?
    • What are the protocols and commands used for the Fidelio integration?
    • Is there an "Integration Guide" document available?

    You wrote to Carlos, that you can provide more information. Can you help us as well.

     

    Best Regards,

    Nejat Ozsoy

    Sales and Business Development Manager

    Gentel Telecommunication Ltd.

     

     



  • 5.  RE: Clearpass Guest, FIAS FIDELIOS integration

    Posted Jun 28, 2013 07:50 AM

    Hello

     

     We have deployed intregration with various PMS, including Micros Fidelio and SIHOT, but we are using our own software solution that's able to comunicate with any RADIUS (this includes ClearPass). The problem with this kind of integration it's Micros will charge you around 6K € for every interface they show to you, and you have to provide a lot of information and even a agreement for code development.

     

     So our solution it's based on a middleware using CHAR interface, this allow us to skip this process and even support Micros Specials.

     

     Short answer (hope a Aruba rep deathourize me) right now there is no "plug and play" solution for ClearPass Micros integration.

     

    Sorry for the answer.



  • 6.  RE: Clearpass Guest, FIAS FIDELIOS integration

    Posted Jun 28, 2013 08:17 AM

    Dear Juan,

     

    Thank you very much for the info. I will discuss it with Aruba colleagues as well.

     

    BR

    Nejat



  • 7.  RE: Clearpass Guest, FIAS FIDELIOS integration

    Posted Jul 22, 2014 05:14 AM

    Hi Guys

     

    We are also busy with a project like this...

     

    Is there any documentation (User / deployment guides) available?

     

    Regards

    Michael

     



  • 8.  RE: Clearpass Guest, FIAS FIDELIOS integration

    Posted Feb 11, 2016 09:30 AM
      |   view attached

    Hi Carlos, 

     

    I have attached FIAS protocal document for Internet interface. 

     

    This is Regional document for EMEA. 

     

     

    Regards

    Ramesh A S

    ramesh.as@outlook.com

     

     

     

    Attachment(s)

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    fias.docx   18 KB 1 version