Clearpass Guest MAC-Auth Expiry attribute not updating

[Richard.]

Hi All,

Im having trouble getting some aspects of MAC caching to work correctly with clearpass 6.5.5. Initial login on and mac caching works as expected, however when I try to update the Account Expiration Time though Clearpass Guest Account Manager any change does not update in the endpoint database specifically the "MAC-Auth Expiry" attribute.

Can some one please explain what this the "Account Expiration Time" setting in Clearpass Guest Account Manager changes, and how i can get it to also change the "MAC-Auth Expiry" in the endpoint database so my Guest MAC Cache Service will correctly authenticate users.

[cappalli]

The change would be reflected the next time the user web authenticated. 

Sent from Nine

[Richard.]

My Setup is as follows:

User Connects to SSID > Redirect to Captive Portal > Self Registration > Clicks Login > Endpoint DB updated with 12 hour MAC Authentication > Internet

User Connects secont time within 12 hours > MAC Authentication > internet

User Connects after 12 hours > Redirect to Captive Portal .... etc

So with this configration is that drop down box in Guest Manager useless? is there any way i can change what it updates?

[cappalli · Accepted solution]

There is no way to update the MAC-Auth Expiry value from the guest user properties. 

Sent from Nine

[Richard.]

Thanks for your help. ....feature request!