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Clearpass Guest Sponsor_Lookup Cannot Search for Users

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  • 1.  Clearpass Guest Sponsor_Lookup Cannot Search for Users

    Posted Oct 28, 2014 11:34 PM

    Hello All,

     

    I'm currently in the process of the deploying our guest wi-fi and I'm having issues with the sponsor_lookup field.  I have replaced the sponsor_email field with the sponsor_lookup field on the registration form and added my ldap server name to the ajax.args.server option in the select2 options.

     

    My current server config in Administration --> Operator Logins --> Servers

     

    Server Type: Microsoft Active Directory

    Filter:  User the default LDAP filter

    Display Attributes: #sAMAccountName = id
                                   displayName = text
                                   # title = desc
                                   userPrincipalName = desc

    Sort by:  displayName

    Attribut Mapping: sponsor_lookup | email

     

    When I test the settings it can successfully do a "perform authentication test" and "perform a lookup" but it FAILS for a "perform a search"

     

    I receive the following message:(I believe this is the issue with cannot search users error when testing out the registration page.

    array (
  'error' => 1,
  'message' => 'LDAP Connect failed',
  'network_error' => 1,
)


  • 2.  RE: Clearpass Guest Sponsor_Lookup Cannot Search for Users

    EMPLOYEE
    Posted Oct 28, 2014 11:44 PM
    Make sure your account has rights to search the tree. You can look in the event viewer of the AD and see what the error is