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Occasional Contributor I
Posts: 7
Registered: ‎09-18-2014

Clearpass Guest Sponsor_Lookup Cannot Search for Users

Hello All,

 

I'm currently in the process of the deploying our guest wi-fi and I'm having issues with the sponsor_lookup field.  I have replaced the sponsor_email field with the sponsor_lookup field on the registration form and added my ldap server name to the ajax.args.server option in the select2 options.

 

My current server config in Administration --> Operator Logins --> Servers

 

Server Type: Microsoft Active Directory

Filter:  User the default LDAP filter

Display Attributes: #sAMAccountName = id
                               displayName = text
                               # title = desc
                               userPrincipalName = desc

Sort by:  displayName

Attribut Mapping: sponsor_lookup | email

 

When I test the settings it can successfully do a "perform authentication test" and "perform a lookup" but it FAILS for a "perform a search"

 

I receive the following message:(I believe this is the issue with cannot search users error when testing out the registration page.

array (
  'error' => 1,
  'message' => 'LDAP Connect failed',
  'network_error' => 1,
)
Aruba
Posts: 1,542
Registered: ‎06-12-2012

Re: Clearpass Guest Sponsor_Lookup Cannot Search for Users

Make sure your account has rights to search the tree. You can look in the event viewer of the AD and see what the error is
Thank You,
Troy

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