Security

Reply
Occasional Contributor II
Posts: 12
Registered: ‎10-05-2011

Clearpass Guest and Micros Fidelio server Sync

Hi Guys,

 

We have a scenario with Clearpass Guest using the Micros Fidelio Transaction Processor.

 

How do we check that the syncing is working between Clearpass Guest and Micros Fidelio server and how can we force a sync between the Micros Fidelio server and Clearpass guest? It appears as though the Clearpass and Micros databases are out of sync.

 

Thanks

Mike

Aruba Employee
Posts: 101
Registered: ‎03-15-2011

Re: Clearpass Guest and Micros Fidelio server Sync

If you select the processor under Manage Processors there is a Rooms action.  There is always a small delay there (a minute or so), but you should be able to compare to some live data.  You may also want to look at Admin > Support > Application Log.

Occasional Contributor II
Posts: 12
Registered: ‎10-05-2011

Re: Clearpass Guest and Micros Fidelio server Sync

We had to reboot clearpass in order for the new license to start working. It is working now.

MVP
Posts: 512
Registered: ‎05-11-2011

Re: Clearpass Guest and Micros Fidelio server Sync

What kind of license? Is there some extra for this Micros part to work?

Regards
John Solberg

-ACMX #316 :: ACCP-
Intelecom - Norway
----------------------------
Remember to Kudo if a post helped you! || Problem Solved? Click "Accept as Solution" in a post!
Occasional Contributor II
Posts: 12
Registered: ‎10-05-2011

Re: Clearpass Guest and Micros Fidelio server Sync

No, we added the enterprise license. We had to reboot Clearpass in order for the enterprise license to start working.

Search Airheads
Showing results for 
Search instead for 
Did you mean: