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Frequent Contributor II
Posts: 479
Registered: ‎03-15-2014

Clearpass Guest user Traffic is showing as 0 always ?

I have Aruba Controller 200 Series and Integrated with clearpass 6.5 ,I have guest user Traffic is showing as 0 always no changes happen so how to solve this issue?

Guru Elite
Posts: 21,280
Registered: ‎03-29-2007

Re: Clearpass Guest user Traffic is showing as 0 always ?

Do you have radius accounting configured?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Guru Elite
Posts: 8,641
Registered: ‎09-08-2010

Re: Clearpass Guest user Traffic is showing as 0 always ?

Enable radius accounting. 


Thanks, 
Tim

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Frequent Contributor II
Posts: 479
Registered: ‎03-15-2014

Re: Clearpass Guest user Traffic is showing as 0 always ?

Yes I have configured Interim accounting on controller and on Clearpass I enabled it under radius section in server configuration

Frequent Contributor II
Posts: 479
Registered: ‎03-15-2014

Re: Clearpass Guest user Traffic is showing as 0 always ?

I have reviewed all guys and as I told you I have Configured Interim accounting on Controller and on clearpass Enabled RADIUS accounting but still same?

Guru Elite
Posts: 21,280
Registered: ‎03-29-2007

Re: Clearpass Guest user Traffic is showing as 0 always ?

Radius accounting must also be configured in the AAA profile.  Interim accounting will not work without that step.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor II
Posts: 479
Registered: ‎03-15-2014

Re: Clearpass Guest user Traffic is showing as 0 always ?

Hello Guys I ran command AAA user delete all and worked well after taht don't know why but it worked

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