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Contributor II
Posts: 42
Registered: ‎07-14-2010

Clearpass Mac Authentication failing - failed to get value for attributes

Hey, hopefully someone will have a quick fix for this.  I'm setting up a guest self-registration captive portal with mac caching (created from the Service Template).  The guest portal works fine, but I can't get MAC authentication working.

 

Access Tracker shows this error:

 

Failed to get value for attributes=[Days-Since-Auth, Hours-Since-Auth, Minutes-Since-Auth, Seconds-Since-Auth].
Failed to get value for attributes=[Days-Since-Auth]

 

So I'm assuming I need to set those attributes in the Endpoints repository when the MAC address is cached, but how?  Any ideas?

Guru Elite
Posts: 7,852
Registered: ‎09-08-2010

Re: Clearpass Mac Authentication failing - failed to get value for attributes

[ Edited ]

Do you have the Insight Repository as an authorization source?

 

insight-guest.PNG


Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Contributor II
Posts: 42
Registered: ‎07-14-2010

Re: Clearpass Mac Authentication failing - failed to get value for attributes

That was it - didn't have Insight enabled on the Clearpass server.  Once enabled, it works as expected.  Thanks!

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