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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Clearpass Native OnGuard Agent for Windows

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  • 1.  Clearpass Native OnGuard Agent for Windows

    Posted Jan 21, 2014 11:31 AM

    HI current running 6.2.4.58896 OnGuard Windows Agent on my Windows 7 machine, when we try to send messge to the client it did not popup on the bottom (Taskbar) of the screen, does anyone have these issues before? Windows Client issue or Agent issue?



  • 2.  RE: Clearpass Native OnGuard Agent for Windows

    EMPLOYEE
    Posted Jan 22, 2014 11:58 PM

    I would check your firewall settings. Either on the network or client side. Make sure the client is showing a green status in the onguard activity page

     

    OnGuard Ports:


    • Comms with CPPM TCP port 6658 -
    • HTTPS TCP port 443

     

    screenshot_01 Jan. 22 22.56.gif



  • 3.  RE: Clearpass Native OnGuard Agent for Windows

    Posted Jan 23, 2014 12:01 AM

    Hi Troy,

     

    Client side had disable the firewall and the application side is showing green for OnGuard. Any other plce to check?

     

    Gordon



  • 4.  RE: Clearpass Native OnGuard Agent for Windows

    EMPLOYEE
    Posted Jan 23, 2014 12:06 AM
    Do you have an ACL on the wired or wireless?

    Is it just the one client?

    Are you able to test with another PC and a different OS?

    Are you using both data and Management port?