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Occasional Contributor I

Clearpass Quickconnect not in android playstore

Trying to onboard a student BYOD device and we are unable to download and install the clearpass quickconnect in the android playstore.  A manual search fails to locate this application as well.

 

Has this been removed?

Guru Elite

Re: Clearpass Quickconnect not in android playstore

We’re looking into it.

Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Guru Elite

Re: Clearpass Quickconnect not in android playstore

It should be available again.


Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor I

Re: Clearpass Quickconnect not in android playstore

Hi,

 

We are experiencing the same thing here today.  A manual search also does not show any Aruba QuickConnect apps. 

 

 

Guru Elite

Re: Clearpass Quickconnect not in android playstore

We’re working with Google to get it re-published.

Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor I

Re: Clearpass Quickconnect not in android playstore

Yes, seems to be gone again.  Why does this keep happening?

Occasional Contributor I

Re: Clearpass Quickconnect not in android playstore

Yup - missing again :(

Guest Blogger

Re: Clearpass Quickconnect not in android playstore

I created a TAC case because I had onboarding issues with Android devices. Always got an error message "Access Forbidden" when using Android devices. The Quick Connect app is removed to get the issue fixed. Will be back soon.

 

TAC info:

The engineering team is working on this issue with high priority and quick connect app removed from play store, please wait for the latest version of quick connect in order to resolve the issue for Android devices.

@rene_booches | AMFX #26, ACMX #438, ACCX #725, ACDX #760, CCNP R&S, CEH | Co-owner/Solution Specialist@4IP / blog owner@booches.nl
Occasional Contributor I

Re: Clearpass Quickconnect not in android playstore

I tried to open a tac case.  They just said they are working on it.  It has been over a week.  What is the delay?

Guru Elite

Re: Clearpass Quickconnect not in android playstore

Unfortunately the Google Play team hasn’t been as responsive as we’d expect so there has been an increased delay in getting the app republished.


Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
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