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Contributor II
Posts: 58
Registered: ‎08-19-2013

Clearpass Upgrade to 6.2.0 issue

Hello Guys,

 

We've been trying clearpass from version 6.1.4.55458 to the latest release 6.2.0.54353.

 

We've tried to import this image 'ClearPass 6.2.0.54353 Upgrade Image' into clearpass and install it. But everytime, after uploading, We're getting 'Uploaded file is invalid, does not have meta file or unrecognised type or does not have valid signature' error. Please see the attached image.

 

Could you please help on this resolving this?

 

You might find a duplicate post for this. Sorry about that.

 

Thanks,

Bharani..

Aruba
Posts: 1,520
Registered: ‎06-12-2012

Re: Clearpass Upgrade to 6.2.0 issue

what image are you using to upgrade?

ClearPass 6.2.0.54353 Upgrade Image

ClearPass 6.2.0.54353 Upgrade Image-SIGNED
Thank You,
Troy

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Contributor II
Posts: 58
Registered: ‎08-19-2013

Re: Clearpass Upgrade to 6.2.0 issue

Hi Troy,

 

I'm trying to use ClearPass 6.2.0.54353 Upgrade Image (not the SIGNED image). You're gonna suggest to use the signed image?

 

Regards,

Bharani..

Aruba
Posts: 1,520
Registered: ‎06-12-2012

Re: Clearpass Upgrade to 6.2.0 issue

You shouldn't have to.

Do you not have internet access with your CPPM?

Try importing the file trough the GUI and then run the upgrade in the CLI.
Thank You,
Troy

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--Problem Solved? Click "Accepted Solution" in a post.
Contributor II
Posts: 58
Registered: ‎08-19-2013

Re: Clearpass Upgrade to 6.2.0 issue

We've Internet access from CPPM.

Also I'm trying to import it first and then upgrade only. But after the import reaches 100%, I'm getting this error..

How to proceed this?!
Aruba
Posts: 1,520
Registered: ‎06-12-2012

Re: Clearpass Upgrade to 6.2.0 issue

I didnt look at your screen shot before but I just looked at it and its showing that you are trying the VMDK file not the .bin file. 

 

You need to use this file

 

http://support.arubanetworks.com/DOWNLOADSOFTWARE/tabid/75/DMXModule/510/Command/Core_Download/Method/attachment/Default.aspx?EntryId=11617

 

 

Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
Contributor II
Posts: 58
Registered: ‎08-19-2013

Re: Clearpass Upgrade to 6.2.0 issue

Hi Troy,

 

Sorry about the wrong screenshot before. Actually we've downloaded the bin fileonly. CPPM-x86_64-6.2.0.54353-upgrade.bin.

 

After the import turns out 100%, I'm getting the same error. Any command line steps to import and upgrade would be helpful for us. Please advise.,

 

Thanks,

Bharani..

Aruba
Posts: 1,520
Registered: ‎06-12-2012

Re: Clearpass Upgrade to 6.2.0 issue

CLI upgrade

system upgrade -i filename.xxx.bin

or you can host it locally

system upgrade -i http://test.test.com/filename.xxx.bin



If its a update samething just use update instead of upgrade
Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
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