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Contributor II
Posts: 53
Registered: ‎10-01-2013

Clearpass and Lumia 950

[ Edited ]

Have a user with the brand new Lumia 950 phone. He gets the following error message when connects to the wireless network, either for guest registering, or BYOD provisioning:

 

lumia 950 error.png 

 

Any workaround for this, or do you just have to wait for a cummulative patch where it will be sorted?

 

Currently running  CP 6.5.4

 

MVP
Posts: 4,086
Registered: ‎07-20-2011

Re: Clearpass and Lumia 950

I am not very familiar with Windows Phone so not sure if this is possible , have you tried using another browser ?

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Contributor II
Posts: 53
Registered: ‎10-01-2013

Re: Clearpass and Lumia 950

He has installed Opera browser for windows, and will give it a try with Opera instead. Unfortunately it's closing office hours here now so I can't get back to you with results until tomorrow. Opera initially rejected the redirect, and he had to leave. 

MVP
Posts: 4,086
Registered: ‎07-20-2011

Re: Clearpass and Lumia 950

2015-12-17 09_57_59-ClearPass - ClearPass Onboard Requirements.png

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Contributor II
Posts: 53
Registered: ‎10-01-2013

Re: Clearpass and Lumia 950

Well that is an answer. Not on the roadmap either?

MVP
Posts: 4,086
Registered: ‎07-20-2011

Re: Clearpass and Lumia 950

Not quite sure, but reach out to your local Aruba team and should be able to provide a clear answer if it is in the road map
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Contributor II
Posts: 53
Registered: ‎10-01-2013

Re: Clearpass and Lumia 950

Hello, I am a bit late to replay here, but checked a little witht he user. Guest registration works fine, it is the actuall onboard enrollment that doesn't work. I guess it's semantics, but the OS stated on the error message is a little bit wrong. The Lumia 950XL is actually running Windows 10 Mobile, not windows phone 8.1 as the web page says.

I have no doubt this is falling under the same currently not supported umbrella though and I will inquire our Aruba contact regarding the matter.

Guru Elite
Posts: 8,011
Registered: ‎09-08-2010

Re: Clearpass and Lumia 950

[ Edited ]
Windows Mobile cannot currently be automatically Onboarded, regardless of version. You can, however, manually install a cert via web enrollment in 6.5

Sent from Nine

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
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