10-28-2014 05:48 AM
We have an issue with the syncing of Micros Fidelio Server database with Clearpass Guest.
On Clearpass Guest, we have a Micros Fidelio transaction processor syncing the user database.
But the problem is that the sync is either taking a very long time (more than 24hrs), or only some of the users are syncing.
We have a production and a dev Clearpass guest systems syncing with the same Micros server.
The production Clearpass has 4 users today and 18 users yesterday in the database.
The Dev Clearpass has 11 users today and 41 users yesterday in the database.
Why would we have a discrepancy?
Is Clearpass pulling information, or is the Micros pushing information?
Is this automated? If so, how often does the sync happen?