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Contributor I
Posts: 26
Registered: ‎03-11-2015

Clearpass dot1x needs to disable and enable nic eac time

Hi,
We have already integrated clearpass with ad,
We are facing issue with end client once they are trying to login, each time cppm asks to disable and enable nic card,
Thank you
Guru Elite
Posts: 8,774
Registered: ‎09-08-2010

Re: Clearpass dot1x needs to disable and enable nic eac time

What authentication method are you using?
Are you using OnGuard?
Where are you seeing this message?

Sent from Nine

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Contributor I
Posts: 26
Registered: ‎03-11-2015

Re: Clearpass dot1x needs to disable and enable nic eac time

Auth methos is dot1x eap-peap mschapv2

No onguarding, just checking fir user auth
Guru Elite
Posts: 21,537
Registered: ‎03-29-2007

Re: Clearpass dot1x needs to disable and enable nic eac time

What wireless adapter is this?
What driver date and version?
What operating system?
Does this happen with one client or all clients?


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor I
Posts: 26
Registered: ‎03-11-2015

Re: Clearpass dot1x needs to disable and enable nic eac time

Its on wired, and its happening on some laptops,
Its happening only when the user logoff and try to ligin again, to solve it we need to restart the pc or disable or enable wired service or nic,
Guru Elite
Posts: 21,537
Registered: ‎03-29-2007

Re: Clearpass dot1x needs to disable and enable nic eac time

What switch are you using?

Did you try to simply unplug then re-plug the PC back in to the ethernet port?

What kind of wired adapter does the PC have?

The wired zero config service controls 802.1x on the wired for Windows.  Can you see if that service has stopped for some reason?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor I
Posts: 26
Registered: ‎03-11-2015

Re: Clearpass dot1x needs to disable and enable nic eac time

I tried to unplug it and plug it again , once we unplug the cable an dreturn it back it sends pop up for credantial and works,
Its a cisco switcj 3750 ios 15.0
Should i enable specifi attributes on nic also?
Guru Elite
Posts: 21,537
Registered: ‎03-29-2007

Re: Clearpass dot1x needs to disable and enable nic eac time

What is your configuration for the wired switch?  Please see the Cisco Wired Switch Solution here:  https://ase.arubanetworks.com/solutions/id/93

 

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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