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Frequent Contributor I
Posts: 228
Registered: ‎09-14-2011

Clearpass latest patch causing problems...

We just got Clearpass up and running in a wireless sandbox for testing and tweaking. We had the basics up and running with 802.1x with WPA AES. Then comes along the patch yesterday (Cumlative Patch 2 for 6.3.0, 6.3.1) and now its broken :smileyfrustrated: as noone can now authenticate. Here is the error I keep seeing in the Access Tracker:

 

cppm error 1.PNG

 

Any advice from anyone?

Scott McNeil - IT Specialist, Global Process Automation
Network+ | CWNA | ACSP | ACMP | ACMA | BREC
MVP
Posts: 4,238
Registered: ‎07-20-2011

Re: Clearpass latest patch causing problems...

You need to add ClearPass to the domain

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Frequent Contributor I
Posts: 228
Registered: ‎09-14-2011

Re: Clearpass latest patch causing problems...

Thanks Victor,

 

One of AD server guys checked it out and you were correct, somehow it was no longer joined to the domain. Once I re-joined the domain it started working again. Much appreciated!

Scott McNeil - IT Specialist, Global Process Automation
Network+ | CWNA | ACSP | ACMP | ACMA | BREC
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