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Contributor I
Posts: 79
Registered: ‎03-03-2015

Clearpass returning Windows Mobile user's role as laptop devices role.

[ Edited ]

Hi guys, is me again. I'm separating my questions since both are different issue.

 

I've set up the clearpass to assign dynamic roles based on device fingerprinting.

But I suspecting windows mobile user is recognized by clearpass as Notebook because it returning notebook role to my users.

 

May I know does this happened to everyone here?

 

Thanks,

Guru Elite
Posts: 7,837
Registered: ‎09-08-2010

Re: Clearpass returning Windows Mobile user's role as laptop devices role.

What is the "device name"?


Thanks,
Tim

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Super Contributor II
Posts: 368
Registered: ‎09-05-2012

Re: Clearpass returning Windows Mobile user's role as laptop devices role.

Check the profile for the device. Compare a notebook and Windows mobile user.

 

We had a similar issue, but with Blackberry devices. They started showing up as Android devices as opposed to Blackberry's. So we just needed to adjust our role mappings rules.

 

Cheers

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