11-29-2015 07:23 PM
i'm having an issue with one of my clearpass in my customer's site.
clearpass is authenticating PEAP-MsChapv2 with data source from AD.
everythhing used to be working fine but lately sometime some users always failed to authenticate with error msg: (i use syslog debug)
[main] INFO RadiusServer.Radius - rlm_mschap: detac
[main] INFO RadiusServer.Radius - rlm_sql (auth_local_db): Driver rlm_sql_unixodbc (module rlm_sql_unixodbc) loaded and linked
[main] INFO RadiusServer.Radius - rlm_sql (auth_local_db): Database to connect to appuser@localhost:/tipsd
i'm guessing the error msg appears as if the clearpass is un-joined from the AD but it actually already and still is..
the only fix i got is by making the clerpass to leave the AD and rejoin.
this has been done several times.
any pointer what should be done to avoid this issue?
CWNA | ACMP | ACCP
12-26-2015 04:23 AM
are you basing this only on: [main] INFO RadiusServer.Radius - rlm_mschap: detac ?
i would contact support, they can probably much better pick up on issues if they get the full debug logs.