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Occasional Contributor II
Posts: 17
Registered: ‎02-12-2016

Clearpasss Guest account expiry notification via SMS

Hi 

 

Does anyone know of a quick soloution (or long winded) to allow guest accounts that are about to expire to be notified via SMS? 

Thanks,

MVP
Posts: 4,271
Registered: ‎07-20-2011

Re: Clearpasss Guest account expiry notification via SMS

Did you purchased tokens from an SMS gateway ? If not you can send sms via SMTP
http://community.arubanetworks.com/t5/AAA-NAC-Guest-Access-BYOD/SMS-over-SMTP-in-CPPM/ta-p/192395

Sent from Outlook for iPhone
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor II
Posts: 17
Registered: ‎02-12-2016

Re: Clearpasss Guest account expiry notification via SMS

Thanks for you reply, 

 

Yes we have tokens from a SMS getway. If it possible to send SMS notifactions to Guests who's account is about to expire? 

 

 

MVP
Posts: 4,271
Registered: ‎07-20-2011

Re: Clearpasss Guest account expiry notification via SMS

Yes .
You need add the "auto_sms" field in the "guest_multi" form

Go to Home>Guest>Manage Multiple Accounts

And you can select multiple accounts that you would like to send the SMS


Sent from Outlook for iPhone
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor II
Posts: 17
Registered: ‎02-12-2016

Re: Clearpasss Guest account expiry notification via SMS

That sounds like a manual process? 

 

We need to automate the process, for example any account that is 24hrs from expiring will be automatically notified(via SMS) that their account is about to expire. 

 

Is this possible?

MVP
Posts: 1,413
Registered: ‎11-30-2011

Re: Clearpasss Guest account expiry notification via SMS

no 100% sure but i don't know any functionality to trigger something like this natively from ClearPass. there is the posibility for certificates that are about to expire but that is all.

 

you could do something if the user logs in and is within that 24h window.

 

else you might be able to script something towards it.

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