09-22-2014 11:53 AM
We just received 3 Samsung Chrombooks and they will not get on our network.
According to the Chromebook help system Help :
Your Chromebook can connect to the following types of networks:
- Standards: 802.11 a/b/g/n
- Security: WEP, WPA-PSK, WPA-Enterprise
Am I really going to have to create a new SSID just because these things can't handle WPA2?
Also, what is WPA-Enterprise? I don't see that option in my list of possible encryptions, is it something that Aruba doesn't support?
09-22-2014 11:54 AM
I have connected many Samsung Chromebooks to WPA2-Enterprise networks.
Can you give us a little more detail about it not connecting?
What message are you getting? Are you seeing anything on the controller or authentication server?
Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
09-22-2014 12:04 PM
You need to do an update that will allow you to use those type of authentication , connect the device to the wired and then try again
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
09-25-2014 08:26 AM
interesting. The official chromebook help says it will not connect to wpa2. However we have been able to get it to connect to WPA-PSK and WPA2-PSK. Of course all of our networks are WPA2-Enterprise
What happens if i change the SSID? does everyone connected get dropped and have to reconnect?