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Contributor I
Posts: 22
Registered: ‎05-09-2014

Connecting Chromebooks to wireless

We just received 3 Samsung Chrombooks and they will not get on our network.

 

According to the Chromebook help system Help :

 

Your Chromebook can connect to the following types of networks:

  • Standards: 802.11 a/b/g/n
  • Security: WEP, WPA-PSK, WPA-Enterprise

 

Am I really going to have to create a new SSID just because these things can't handle WPA2?

 

Also, what is WPA-Enterprise? I don't see that option in my list of possible encryptions, is it something that Aruba doesn't support?

 

Mark

 

Guru Elite
Posts: 8,053
Registered: ‎09-08-2010

Re: Connecting Chromebooks to wireless

I have connected many Samsung Chromebooks to WPA2-Enterprise networks.

 

Can you give us a little more detail about it not connecting?

What message are you getting? Are you seeing anything on the controller or authentication server?


Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
MVP
Posts: 4,124
Registered: ‎07-20-2011

Re: Connecting Chromebooks to wireless

You need to do an update that will allow you to use those type of authentication , connect the device to the wired and then try again

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor II
Posts: 51
Registered: ‎03-15-2014

Re: Connecting Chromebooks to wireless

Hi Mark, we are able to connect our chromebook to both wpa2 and wpa-enterprise (802.1x)
Contributor I
Posts: 22
Registered: ‎05-09-2014

Re: Connecting Chromebooks to wireless

interesting. The official chromebook help says it will not connect to wpa2. However we have been able to get it to connect to WPA-PSK and WPA2-PSK. Of course all of our networks are WPA2-Enterprise

 

What happens if i change the SSID? does everyone connected get dropped and have to reconnect?

Mark

Frequent Contributor II
Posts: 122
Registered: ‎01-19-2013

Re: Connecting Chromebooks to wireless

We have our chromebooks connected to wpa2 enterprise. Only thing I wish clear pass would decide if they are computers or Linux embedded. It's really hard to profile.
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