Security

Reply
Frequent Contributor I
Posts: 270
Registered: ‎09-24-2010

Default Session Timeout Option

Aruba ClearPass Guest OS release 3.9, Guest users that go inactive within 5 mins have to relogin.  where can I extend?

Frequent Contributor I
Posts: 63
Registered: ‎05-21-2012

Re: Default Session Timeout Option

[ Edited ]
Guru Elite
Posts: 21,259
Registered: ‎03-29-2007

Re: Default Session Timeout Option


RR8 wrote:

Aruba ClearPass Guest OS release 3.9, Guest users that go inactive within 5 mins have to relogin.  where can I extend?


Do a search for "caching" in the help and you will come across a topic "Configuring MAC Caching During User Authentication"



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor I
Posts: 270
Registered: ‎09-24-2010

Re: Default Session Timeout Option

found document and navigated to the specific area and do not have the 'MAC Cache' option available.  Is it a particular attribute that I need to add?

Frequent Contributor I
Posts: 63
Registered: ‎05-21-2012

Re: Default Session Timeout Option

Shouldn't be an attribute.  Should be a check box near the bottom of your Radius User Role on Clearpass, called MAC Cache.  Should just need to check the box.   Attached a screen shot.

Frequent Contributor I
Posts: 270
Registered: ‎09-24-2010

Re: Default Session Timeout Option

dont have that option available for any user role profile.. see attached

Guru Elite
Posts: 21,259
Registered: ‎03-29-2007

Re: Default Session Timeout Option

What version of Amigopod do you have?  You might have to check for updates..

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Frequent Contributor I
Posts: 63
Registered: ‎05-21-2012

Re: Default Session Timeout Option

If you don't have that option, you might look through this thread.  This really helped me when I had timeout issues and there are some tips here for dealing with Laptops going to sleep even:

 

http://community.arubanetworks.com/t5/ArubaOS-and-Mobility-Controllers/Captive-portal-timeout-issues/td-p/20554

 

Also make sure you actually are running 3.9.  The version from my screenshot is fully patched as of 8am this morning.

Frequent Contributor I
Posts: 270
Registered: ‎09-24-2010

Re: Default Session Timeout Option

No updates required
Cleaning up OS update state:
Loaded plugins: fastestmirror
Cleaning up Everything
Cleaning up list of fastest mirrors
Loaded plugins: fastestmirror
0 metadata files removed
0 sqlite files removed
0 metadata files removed

Checking for available updates:
Loaded plugins: fastestmirror
Determining fastest mirrors

amigopod-base.x86_64              3.9.4-2                               amigopod

Guru Elite
Posts: 21,259
Registered: ‎03-29-2007

Re: Default Session Timeout Option

Please open a support case to ensure the integrity of your plugins.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Search Airheads
Showing results for 
Search instead for 
Did you mean: