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Frequent Contributor I

Default Session Timeout Option

Aruba ClearPass Guest OS release 3.9, Guest users that go inactive within 5 mins have to relogin.  where can I extend?

Frequent Contributor I

Re: Default Session Timeout Option

Guru Elite

Re: Default Session Timeout Option


RR8 wrote:

Aruba ClearPass Guest OS release 3.9, Guest users that go inactive within 5 mins have to relogin.  where can I extend?


Do a search for "caching" in the help and you will come across a topic "Configuring MAC Caching During User Authentication"


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Frequent Contributor I

Re: Default Session Timeout Option

found document and navigated to the specific area and do not have the 'MAC Cache' option available.  Is it a particular attribute that I need to add?

Frequent Contributor I

Re: Default Session Timeout Option

Shouldn't be an attribute.  Should be a check box near the bottom of your Radius User Role on Clearpass, called MAC Cache.  Should just need to check the box.   Attached a screen shot.

Frequent Contributor I

Re: Default Session Timeout Option

dont have that option available for any user role profile.. see attached

Guru Elite

Re: Default Session Timeout Option

What version of Amigopod do you have?  You might have to check for updates..

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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Frequent Contributor I

Re: Default Session Timeout Option

If you don't have that option, you might look through this thread.  This really helped me when I had timeout issues and there are some tips here for dealing with Laptops going to sleep even:

 

http://community.arubanetworks.com/t5/ArubaOS-and-Mobility-Controllers/Captive-portal-timeout-issues/td-p/20554

 

Also make sure you actually are running 3.9.  The version from my screenshot is fully patched as of 8am this morning.

Frequent Contributor I

Re: Default Session Timeout Option

No updates required
Cleaning up OS update state:
Loaded plugins: fastestmirror
Cleaning up Everything
Cleaning up list of fastest mirrors
Loaded plugins: fastestmirror
0 metadata files removed
0 sqlite files removed
0 metadata files removed

Checking for available updates:
Loaded plugins: fastestmirror
Determining fastest mirrors

amigopod-base.x86_64              3.9.4-2                               amigopod

Guru Elite

Re: Default Session Timeout Option

Please open a support case to ensure the integrity of your plugins.

 


*Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.*
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