09-13-2016 08:24 AM
Hello I use Dell ClearPass QuickConnect to connect to the corporate BYOD WiFi and the app does not work with Android 7.0. I was wondering if maybe there was a beta version of the app that will work or if there is something that needs updated on the server side that is out of my control that I will have to wait for IT to update to be able to onboard a 7.0 device.
The problem is with installing the network profile. When it comes to this point I just get an error "There was an error in configuring your device". I can see in our self service portal that a certificate was created for my device but it is not installed on my phone which prevents me from connecting.
10-27-2016 12:50 AM
I have the same issue. Actually i get downloaded quick1x.networkconfig file downloaded on the phone but QuickConnect does not launch it, so as configuration can not finish.
Any idea or workaround?
10-27-2016 02:40 AM
You should contact your IT department or administrator. If you are the administrator you should contact Aruba TAC. The #1 reason for that message is that you are not using the default built-in browser foryour mobile device, but the problem could be something else, and TAC would have to look at that.
Aruba Customer Engineering
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