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EAP-PEAP authentication fails after upgrading ClearPass

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  • 1.  EAP-PEAP authentication fails after upgrading ClearPass

    Posted Mar 28, 2016 04:47 PM

    Hello,

     

    After upgrading ClearPass from 6.4.3 to 6.5.5, all EAP-PEAP  authentications are failing, even for domain machines. While EAP-TLS is working. Here are some of the logs:

     

    INFO RadiusServer.Radius - rlm_mschap: Domain corpdomain.com from User-Name does not match domain CORP from Object SID
    INFO RadiusServer.Radius - rlm_mschap: authenticating user LP14$, domain corpdomain.com
    INFO RadiusServer.Radius - rlm_mschap: user LP14$ authentication failed
    ERROR RadiusServer.Radius - rlm_mschap: AD status:Access denied (0xc0000022)
    ERROR RadiusServer.Radius - rlm_mschap: FAILED: MS-CHAP2-Response is incorrect
    -----------------------------------------------------------------------------------------------------------------------
    INFO RadiusServer.Radius - rlm_mschap: Using domain CORP from User-Name attribute
    INFO RadiusServer.Radius - rlm_mschap: authenticating user username, domain CORP
    INFO RadiusServer.Radius - rlm_mschap: user username, authentication failed
    ERROR RadiusServer.Radius - rlm_mschap: AD status:Access denied (0xc0000022)
    ERROR RadiusServer.Radius - rlm_mschap: FAILED: MS-CHAP2-Response is incorrect

     

    Tried to make Netbios name  equal to domain name, enabling user-stripping, enabling always using Netbios name.. No luck

     

    Any ideas?

     

    Thanks

     



  • 2.  RE: EAP-PEAP authentication fails after upgrading ClearPass

    Posted Mar 28, 2016 05:07 PM
    Are you able to LDAP browse ? Under your AD source
    Configuration > Authentication > Sources > Primary


  • 3.  RE: EAP-PEAP authentication fails after upgrading ClearPass

    Posted Mar 28, 2016 05:09 PM

    Yes.



  • 4.  RE: EAP-PEAP authentication fails after upgrading ClearPass
    Best Answer

    Posted Mar 28, 2016 05:19 PM
    You should open an Aruba TAC case in parallel so they can take a look.

    Have you tried remove/readding CPPM to the Domain ?



  • 5.  RE: EAP-PEAP authentication fails after upgrading ClearPass

    Posted Mar 28, 2016 06:07 PM

    No I didn't try re-joining

    I just tried in the CLI: ad testjoin and the result:  Preauthentication failed. Join to domain is not valid: Logon failure
    I'll re-join and update you at the earliest.

     

    Update: re-join the AD domain solved the issue.

     

    I'm just curious though, what would be the cause of this?

     

    Thanks for your fast response.



  • 6.  RE: EAP-PEAP authentication fails after upgrading ClearPass

    Posted Jan 05, 2017 08:43 AM

    I SSH'd into my servers and ran "ad passwd reset -n DOMAIN" which fixed it for me without needing to re-join the domain.