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Occasional Contributor II
Posts: 10
Registered: ‎04-01-2013

Endpoints are Unknown

Hi,

 

I'm having a problem with my new ClearPass implmention where the majory of my Endpoints status is not being updated from Unknown to Known.

 

This is causing MAC cacheing problems as everytime a guest re-connects to the server they have to then re-enter in their credentials.

 

I can't explain why some are coming up as unknown while others are known.

 

Is there a setting somewhere that im missing ?

 

Thanks

 

Guru Elite
Posts: 7,828
Registered: ‎09-08-2010

Re: Endpoints are Unknown

Check your enforcement profile and see if there is a Post_Authentication action that updates the endpoint status to Known.

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Occasional Contributor II
Posts: 10
Registered: ‎04-01-2013

Re: Endpoints are Unknown

Thank You!

 

That was my problem.  I had made my own enforcement policy and that did not include a post_authenticaiton of updating the endpoints. 

Contributor II
Posts: 125
Registered: ‎05-19-2013

Re: Endpoints are Unknown

Hi.

 

By default status of endpoints in endpoint respository is unknown ri8??

 

if we have to change the status to known, either we have to do it manually or with post authentictaion things ri8??

 

cheers

srikanth

Guru Elite
Posts: 7,828
Registered: ‎09-08-2010

Re: Endpoints are Unknown

You would use a Post_Authentication action of [Update Endpoint Known]

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Contributor II
Posts: 125
Registered: ‎05-19-2013

Re: Endpoints are Unknown

By default it will be unknown ri8??

Guru Elite
Posts: 7,828
Registered: ‎09-08-2010

Re: Endpoints are Unknown

Yes

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
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