Security

Reply
Occasional Contributor I
Posts: 11
Registered: ‎12-01-2010

Error on my clearpass onboard

Error Message

 

Hello All,

 

Here I attach error that I found in my enviroment. Can someone explain to me how can I troubleshoot this problem. Thank You


Syazwan

 

 

 

 

 

Guru Elite
Posts: 21,269
Registered: ‎03-29-2007

Re: Error on my clearpass onboard

What versions of software are you running and what client did you get this error on?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I
Posts: 11
Registered: ‎12-01-2010

Re: Error on my clearpass onboard

My Clearpass version is 6.0.1.46054. This error appear when my client want to authentication using onboard,my client using windows 7 on his laptop.

Guru Elite
Posts: 21,269
Registered: ‎03-29-2007

Re: Error on my clearpass onboard

Do any of the other clients like android work?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I
Posts: 11
Registered: ‎12-01-2010

Re: Error on my clearpass onboard

Other device also appear same error went authenticate using onboarding.I already restart some service like radius service in CPPM,but still appear this error.Do I need to update new patches for clearpass?

Guru Elite
Posts: 21,269
Registered: ‎03-29-2007

Re: Error on my clearpass onboard

I would say, try restarting the whole server, if you did not.  If that does not work, you will have to open a support case.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I
Posts: 11
Registered: ‎12-01-2010

Re: Error on my clearpass onboard

Ok Thank You.If after restating the whole server but still problem.I will open this case to support.
Search Airheads
Showing results for 
Search instead for 
Did you mean: