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MVP
Posts: 371
Registered: ‎01-14-2010

Exporting Clearpass Guest Accounts to another Clearpass instance

All,

 

I'm working with a customer right now and we are migrating a good number of Clearpass Guest accounts from a 6.3 to a new 6.5 cluster. I exported the guest accounts in an XML format and imported them into 6.5. The problem is that the passwords appear to be reset on all of the accounts. 

 

I setup a Clearpass 6.3, 6.4 and 6.5 instance this morning to see if I could get to the bottom of this. The first thing that I did was to enable the Show Guest Password button under Guest Manager. The exported XML file now contained the correct passwords from Clearpass 6.3. I tried to import this into 6.4 and 6.5 and the passwords were still reset on the accounts.

 

Has anyone found a solution to this problem? Thanks for the help!

 

-Mike

MVP
Posts: 4,307
Registered: ‎07-20-2011

Re: Exporting Clearpass Guest Accounts to another Clearpass instance

[ Edited ]

Try the following :

Imported using the .csv format and then it should give you the option to whether you want it use a random password or to keep the field as is

2015-03-30 09_38_52-Import Accounts.png

 

2015-03-30 09_40_08-Import Accounts.png

 2015-03-30 09_40_56-Finished Creating Guest Accounts.png

 

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
MVP
Posts: 371
Registered: ‎01-14-2010

Re: Exporting Clearpass Guest Accounts to another Clearpass instance

Victor,

 

This was spot on! Thank you for your time in putting together those screencaps.

 

-Mike

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