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Frequent Contributor II

Failed to upgrade to ClearPass 6.7

Hello community,

 

When trying to upgrade to ClearPass 6.7 (from ClearPass 6.6.8), I ran into the following error:

 

Capture.PNG

 

The error message said that backup config had failed, but I didn't know why. FYI, I've already installed all available patches before upgrading:

 

Capture1.PNG

 

I tried to upgrade twice and still the same error. How should I proceed from this?

 

Thank you,

Guru Elite

Re: Failed to upgrade to ClearPass 6.7

Please work with TAC for issues like this.

Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Frequent Contributor II

Re: Failed to upgrade to ClearPass 6.7

This issue has been solved. Turned out that I was running low on disk space and after extending it, I can upgrade to 6.7 without any problems.

Occasional Contributor II

Re: Failed to upgrade to ClearPass 6.7

Thanks for reporting the solution for future readers!

Aruba Employee

Re: Failed to upgrade to ClearPass 6.7

Hello,

 

How did you extend the disk size ?

 

Thanks

Frequent Contributor II

Re: Failed to upgrade to ClearPass 6.7

Hi Fabien,

 

This was my lab CPPM (I wanted to test upgrade in lab first before doing it in production environment) so I was free to take it down and extend the disk. I didn't know the detail steps since the VMware ESXI is under control of a different team. But I can ask them what they did if you need the info :)

 

Thank you, 

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