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Frequent Contributor I
Posts: 87
Registered: ‎03-18-2013

Guest Access cannot connect

Hi,

just a quick question, which configuration i might miss in the guest access causes when a user do login in the portal but no request appear on the access tracker?

 

Ricky

Ricky E. Lee
CWNA | ACMP | ACCP
Aruba
Posts: 1,536
Registered: ‎06-12-2012

Re: Guest Access cannot connect

Check the settings on the controller. Make sure the CPPM is the auth source in the Security > Authentication > Profiles
Thank You,
Troy

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Frequent Contributor I
Posts: 87
Registered: ‎03-18-2013

Re: Guest Access cannot connect

i dont see authentication source there. what i do is assign the Captive portal profile to the initial role with CP Guest url in the login page.

 

Ricky

Ricky E. Lee
CWNA | ACMP | ACCP
Aruba
Posts: 1,536
Registered: ‎06-12-2012

Re: Guest Access cannot connect

 
Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
Frequent Contributor I
Posts: 87
Registered: ‎03-18-2013

Re: Guest Access cannot connect

Hi Troy,

 

still doesnt work. isnt that for mac auth?

 

Ricky.

Ricky E. Lee
CWNA | ACMP | ACCP
Aruba
Posts: 1,536
Registered: ‎06-12-2012

Re: Guest Access cannot connect

Yes. Guest uses Mac auth. The guest page will submit the auth to the controller and the the controller will submit the request to CPPM.
Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
Frequent Contributor I
Posts: 87
Registered: ‎03-18-2013

Re: Guest Access cannot connect

it still doesnt work. it can authenticate wether the username/password was right or wrong though. when i input wrong credential, an error of wrong user/pass appear.

the problem is, it seems my CPPM doesnt handle this authentication, the access tracker doesnt list any of this auth and my role enforcement doesnt work so even after succesful login, i always get redirected to login page.

 

Ricky

Ricky E. Lee
CWNA | ACMP | ACCP
Aruba
Posts: 1,536
Registered: ‎06-12-2012

Re: Guest Access cannot connect

https://ase.arubanetworks.com/solutions/id/3
Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
Frequent Contributor I
Posts: 87
Registered: ‎03-18-2013

Re: Guest Access cannot connect

i followed that guide word to word.

the mac auth is working now. when my guest doing a captive portal, i can see the mac auth but still no captive portal auth in the access tracker.

Ricky E. Lee
CWNA | ACMP | ACCP
Frequent Contributor I
Posts: 87
Registered: ‎03-18-2013

Re: Guest Access cannot connect

okay it's working now. i dont know where i went wrong but i just reconfigure the clearpass guest from the beginning.

and you dont need to config MAC auth on the controller to make it work. it only needed if you mac auth as a second auth after captive portal works to hold a session with layer 2 auth.

anyway thanks alot.

 

Ricky

Ricky E. Lee
CWNA | ACMP | ACCP
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