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Occasional Contributor I
Posts: 8
Registered: ‎07-16-2013

Guest Access e-mails and Office 365.

So we recently (Yesterday) switched to office 365. I was wondering if anyone had any experience with getting clearpass to send out e-mails using the cloud e-mail? Previously we had exchange 2003 set up and it used that, now that we've moved it's continuing to send it to our old accounts, and when I've updated the information on our new off-site SMTP on it, it doesn't send e-mails at all.

 

Any help would be appreciated.

 

Thanks!

-Joshua

Aruba
Posts: 1,368
Registered: ‎12-12-2011

Re: Guest Access e-mails and Office 365.

In ClearPass guest under support, there is an application log.

What's the error?
Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
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Guru Elite
Posts: 8,458
Registered: ‎09-08-2010

Re: Guest Access e-mails and Office 365.

[ Edited ]

Are you trying to do a raw SMTP relay? That may not be possible with cloud-based Exchange. You will most likely need to create a ClearPass mailbox and then get the SMTP settings for the mailbox from Outlook Web App under Settings > Options > See All Options > Account > Settings for POP and IMAP access.

 

You could also try and add a local relay using IIS through an O365 mailbox. See below:

 

http://support.microsoft.com/kb/2600912


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Occasional Contributor I
Posts: 8
Registered: ‎07-16-2013

Re: Guest Access e-mails and Office 365.

Function:  NwaSmtpSendMessage
Arguments: array (
  'rtn' => array (
    'error' => 1,
    'message' => ' authentication failure [SMTP: SMTP server does not support authentication (code: 250, response: pod51020.outlook.com Hello [184.2.92.132]
    SIZE 36700160
    DSN
    AUTH)]',
Aruba
Posts: 1,368
Registered: ‎12-12-2011

Re: Guest Access e-mails and Office 365.

What Tim said! :-)

Sent from my iPhone
Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
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If you found my post helpful, please give kudos
MVP
Posts: 978
Registered: ‎04-13-2009

Re: Guest Access e-mails and Office 365.

This does work by the way..

 

These setting work for me just fine.

 

2014-08-11 16_51_46-ClearPass Policy Manager.png

Cheers
James

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ACCX #540 | ACMX #353 | ACDX #216
-----------Mobility First Expert #11----------
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