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New Contributor
Posts: 3
Registered: ‎02-07-2017

Guest SMS login page issue

We are dealing with the following issue on our customer site. When a new guest goes through registration on guest_sms_login.php, enters his credentials and clicks REGISTER button, he gets to guest_sms_login_receipt.php page and receives login credentials via SMS. Then the guest clicks LOGIN button and then comes the issue – instead of a guest_sms_login_login.php a guest_sms_login.php appears again.

 

When we open manually guest_sms_login_login.php and use credentials received via SMS, then the guest gets into the network.

Why doesn’t guest_sms_login_login.php appear automatically after clicking LOGIN on guest_sms_login_receipt.php?

MVP
Posts: 951
Registered: ‎04-13-2009

Re: Guest SMS login page issue

Hi,

 

You could update your guest receipt page like so:

 

guest sms.jpg

Cheers
James

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New Contributor
Posts: 3
Registered: ‎02-07-2017

Re: Guest SMS login page issue

Hi James,

 

thanks for your help, I used your suggestion by the customer as a workaround, but it is not exactly a solution of the problem. Do you know why doesn t guest_sms_login_login.php appear after clicking the login button at Receipt page UI? Our customer is not sattisfied with the workaround and wants to know why guest_sms_login_login.php doesn t open automatically.

MVP
Posts: 951
Registered: ‎04-13-2009

Re: Guest SMS login page issue

This "might" work.

 

<input type=button onClick="location.href='guest_sms_login_login.php'" value='Login'>

 

Cheers
James

-------------------------------------------------------
-------------------@whereisjrw-------------------
------------------------blog-------------------------
ACCX #540 | ACMX #353 | ACDX #216
-----------Mobility First Expert #11----------
-------------------------------------------------------

If a reply adequately addresses your issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
New Contributor
Posts: 3
Registered: ‎02-07-2017

Re: Guest SMS login page issue

Hi James, this works, but we still need to improve it. Even though ClearPass knows the username, it doesn't appear on the login page. Since username (i.e. email) is a long string, our customer would want it to appear filled in on the login page. Is it possible?

MVP
Posts: 951
Registered: ‎04-13-2009

Re: Guest SMS login page issue

Hi,

No, not as far as I'm aware.
Cheers
James

-------------------------------------------------------
-------------------@whereisjrw-------------------
------------------------blog-------------------------
ACCX #540 | ACMX #353 | ACDX #216
-----------Mobility First Expert #11----------
-------------------------------------------------------

If a reply adequately addresses your issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
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