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Contributor II
Posts: 39
Registered: ‎12-01-2015

Guest Self Registration Erorr,

Hi All,

 

I need your advice, I already install Clearpass and configure Guest Self-Registration feature.

When i useing Virtual Contoller and integrate with Clearpass the Guest Self-Registration Feature running-well. But when i using controller I Got the erorr message like below

 

http://10.8.100.6/guest/guest_register.php?errmsg=Authentication%20failed&_browser=1

 

But the guest user already on Clearpass.

 

Fyi I already installed the controller and Clearpass with Guest feature with the same configuration, on site A the feature running normally but on site B i got the message like that.

 

kindly need your advise

 

Thank you in advance

Guru Elite
Posts: 20,821
Registered: ‎03-29-2007

Re: Guest Self Registration Erorr,

That means that the authentication was rejected for whatever reason.

 

Did you see the post here?  http://community.arubanetworks.com/t5/Aruba-Solution-Exchange/IAP-ClearPass-Guest-Captive-Portal/ta-p/202675

 

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II
Posts: 39
Registered: ‎12-01-2015

Re: Guest Self Registration Erorr,

Even though in Clearpass Display that the User is Active ?

 

Guest.jpg

I configure using Controller 7010 with image 6.4.3.4

 

 

Kindly need your advise,

 

 

 

Guru Elite
Posts: 20,821
Registered: ‎03-29-2007

Re: Guest Self Registration Erorr,

What does the access tracker say?

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Contributor II
Posts: 39
Registered: ‎12-01-2015

Re: Guest Self Registration Erorr,

Please Find Below

Access Tracker.jpg

 

Access Tracker1.jpg

Kindly need your advice,

 

Thank you

 

Sandi Pradana

 

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