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Super Contributor II
Posts: 429
Registered: ‎01-19-2011

Guest access on controller

I have a question regarding session times - guest users are getting logged out after 30mins, captive portal is on controller running 6.1.3.8. The user guide says - "the user remains logged in until the user timeout period has elapsed" but there is no details if this refers to a specific timer and what the default might be. Its under the section for "logout popup window" so it may only refer to this situation. Is there a default session limit for guests?

Aruba
Posts: 1,377
Registered: ‎12-12-2011

Re: Guest access on controller

Under the advanced tab in AAA profile, you will find the user timeout.

Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
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Super Contributor II
Posts: 429
Registered: ‎01-19-2011

Re: Guest access on controller

I must be looking in the wrong place, under the AAA profile there is no advanced tab displayed, there is one under Security>Authentication>Servers but it looks like only server authentication timeout values are configured here.

Aruba
Posts: 1,377
Registered: ‎12-12-2011

Re: Guest access on controller

Check that advanced tab as soon as you check security from the left menu...what is that idle timeout value?

 

Screen Shot 2013-09-19 at 10.09.46 AM.png

Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
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If you found my post helpful, please give kudos
Super Contributor II
Posts: 429
Registered: ‎01-19-2011

Re: Guest access on controller

I dont have access to the controller at the moment, but I assume its the default 5mins as I did not change it, but isnt this as it says on the tin - an "idle timeout", the question was regarding a maximum session limit time.

MVP
Posts: 4,301
Registered: ‎07-20-2011

Re: Guest access on controller

 

This might help you :

 

(controller) #show web-server
Web Server Configuration
------------------------
Parameter Value
--------- -----
Cipher Suite Strength high
SSL/TLS Protocol Config sslv3 tlsv1
Switch Certificate default
Captive Portal Certificate default
Management user's WebUI access method username/password
User session timeout <30-3600> (seconds) 900
Maximum supported concurrent clients <25-320> 320
Enable WebUI access on HTTPS port (443) false

 

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
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