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New Contributor
Posts: 1
Registered: ‎03-01-2013

Guest access through CP stops working after 1-2 hrs

Guest access through CP stops working after 1-2 hrs can be corrected by rebooting the controllers (3400 running 6.1.3.7) any ideas where to look to see why it stops working? The CP captures email addr only to auth and allow access.

Guru Elite
Posts: 20,978
Registered: ‎03-29-2007

Re: Guest access through CP stops working after 1-2 hrs

When you say stops working.. What do you mean? Is this a specific type of device or all devices that exhibit this symptom? Did you NOT include dhcp in the guest ACL so that they cannot renew their addresses (is my best guess)?


Colin Joseph
Aruba Customer Engineering

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MVP
Posts: 2,988
Registered: ‎10-25-2011

Re: Guest access through CP stops working after 1-2 hrs

[ Edited ]

hah thats a good one...

Now you say that i think i didnt put DHCP on the post authenticated role the any dhcp, on my last installation a few days ago... and now you put me thinking... willl check on all the WC i have installed for this

Thanks :)

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Product Manager - Aruba Networks
Alternetworks Corp
Aruba
Posts: 1,643
Registered: ‎04-13-2009

Re: Guest access through CP stops working after 1-2 hrs

Colin's suggestion sounds likely.   Even if you have dhcp allowed, check to see if you have a "block rogue dhcp" acl in place somewhere that is incorrect.     I often see rules set with any any udp 68 deny instead of user any udp 68 deny.

 

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Systems Engineer, Northeast USA
ACCX | ACDX | ACMX

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