Security

last person joined: yesterday 

Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
Expand all | Collapse all

Guest account setup defaulting to year 1899?

This thread has been viewed 0 times
  • 1.  Guest account setup defaulting to year 1899?

    Posted Aug 03, 2012 02:24 PM

    Kind of an odd issue just came up today but one of our controllers is defaulting to Dec 31st, 1899 for the guest account setup start/end dates instead of today's date.  The first thing I checked was the controllers clock and it is correct so I'm kind of at a loss as to what to look at to troubleshoot this.  The receptionist is obviously not happy with having to scroll through 113 years worth of drop down menus in 6 year increments. Any ideas? 



  • 2.  RE: Guest account setup defaulting to year 1899?

    Posted Nov 23, 2012 05:41 AM

    Hi, we have a customer with the same issue, did you have found the reason?



  • 3.  RE: Guest account setup defaulting to year 1899?

    EMPLOYEE
    Posted Nov 23, 2012 06:21 AM

    What version of code is this?

     



  • 4.  RE: Guest account setup defaulting to year 1899?

    Posted Nov 23, 2012 07:42 AM

    The version of the code is 6.1.2.5

    The thing is that there was no problem until last week. Suddenly when the customer wanted to create guests, the start date and end date were 31 DEC 1899



  • 5.  RE: Guest account setup defaulting to year 1899?

    EMPLOYEE
    Posted Nov 23, 2012 08:25 AM

    Did the customer try in a different browser or on a different computer?

     



  • 6.  RE: Guest account setup defaulting to year 1899?

    Posted Nov 23, 2012 08:56 AM

    Yes, and I tried it myself too ... Maybe an upgrade will help?



  • 7.  RE: Guest account setup defaulting to year 1899?

    EMPLOYEE
    Posted Nov 23, 2012 08:57 AM

    I do not see anything in release notes with that specifically.  Did you check the time on the controller?

     



  • 8.  RE: Guest account setup defaulting to year 1899?

    Posted Nov 23, 2012 09:03 AM

    yes, clock on the controller is correct

    I just asked the client when they started seeing this issue, they told us: after they installed a new local controller.

    I checked the time on that one, but it is also correct.



  • 9.  RE: Guest account setup defaulting to year 1899?

    EMPLOYEE
    Posted Nov 24, 2012 07:41 AM

    Please open a Technical Suppot case if you can.  It is probably a bug.



  • 10.  RE: Guest account setup defaulting to year 1899?

    Posted Nov 26, 2012 03:50 AM

    ok, will do that, thanks