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Regular Contributor II
Posts: 219
Registered: ‎10-09-2009

Guest not expiring when they should

We have been using Clearpass since 6/27/2016. We have it set that a guest gets their MAC address cached for 16 hours. We have it also set that if a doctor logins with their AD credentials, their MAC address are cached for 30 days. It has been working but I have some doctors that have been using this since day one have been getting prompted for their login information everyday for the last 3 days. I checked they are getting the right roles, but the expiration time is off.

MVP
Posts: 118
Registered: ‎07-13-2015

Re: Guest not expiring when they should

can you post a screenshot of your current conditions configuration ?

ACMP, ACCP, BCNE
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