07-21-2016 09:33 AM
We have been using Clearpass since 6/27/2016. We have it set that a guest gets their MAC address cached for 16 hours. We have it also set that if a doctor logins with their AD credentials, their MAC address are cached for 30 days. It has been working but I have some doctors that have been using this since day one have been getting prompted for their login information everyday for the last 3 days. I checked they are getting the right roles, but the expiration time is off.