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Occasional Contributor II

Re: Having some 802.1x Authentication issues

Sorry for just getting back to this I was off site for a bit. 
 
The DHCP on the school wireless is handled by Windows servers. The DHCP on the guest wireless is handled by the Aruba system
 
The authentication for school SSID is WPA2
 
Thank you for any and all help! 
Occasional Contributor II

Re: Having some 802.1x Authentication issues

There is an option that is called "Cellular handoff assist" that was causing a lot of disconnect/reconnect issues that by disabling, resolved. Did you say you were having problems with clients that get DHCP via the controller? or the Radius server?

Occasional Contributor II

Re: Having some 802.1x Authentication issues

Thank you for the help!

 

I will take a look if we have that toggled on. 

I believe we are having issues with the RADIUS Authentication Issues.

 

Our clients are getting kicked off the network even when our bandwidth is fine. 

 

Occasional Contributor II

Re: Having some 802.1x Authentication issues

I am not finding "Cellular handoff assist" do you know where it is found? 

 

Thanks!

Occasional Contributor II

Re: Having some 802.1x Authentication issues

It is under the RF-Management settings Under ARM>Advanced

Occasional Contributor II

Re: Having some 802.1x Authentication issues

Thanks! 

 

Looking at the settings it looks like I don't have that option. 

I wonder if I need to upgrade my software to get that choice. 

 

 

Guru Elite

Re: Having some 802.1x Authentication issues

Ollie R,

 

Do you have mac authentication enabled on that SSID?



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II

Re: Having some 802.1x Authentication issues

No. 

 

We should not have that set up on the network.

Guru Elite

Re: Having some 802.1x Authentication issues

Okay, you either have mac authentication enabled or "Enforce Machine Authentication" enabled.  Why?  Because the username on your Radius Authentication issues is a mac address.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II

Re: Having some 802.1x Authentication issues

Should we turn that off then?

 

Would we have any issues if we did?

 

Where would I turn off that setting?

 

Thank you so much for all the help!

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