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Occasional Contributor II
Posts: 20
Registered: ‎01-07-2015

How to configure re-auth for a Captive Portal in Controller

i had a problem as my user complaint that he always need to re-logon to Captive Portal to sign in again after his laptop back from idle mode. 

 

Is there any solution to avoid the user to re-logon from Captive Portal after his laptop back from idle mode? or reconnect back to the network in a same day?

 

I'm new in using Aruba Controller. As i know, the re-authencation setting is able to work in this issue but i not sure how to set. Is there any guideline documents or configuration refer to check on it?

 

 

Regular Contributor II
Posts: 226
Registered: ‎10-29-2014

Re: How to configure re-auth for a Captive Portal in Controller

Try with these two.

cp portal.jpg

 

HTH
Cheers
SumaN
MVP
Posts: 371
Registered: ‎01-14-2010

Re: How to configure re-auth for a Captive Portal in Controller

Hi Niv,

 

Are you just using the Captive Portal on the controller? Also, do you have multiple controller or just a single controller?

 

-Mike

Occasional Contributor II
Posts: 20
Registered: ‎01-07-2015

Re: How to configure re-auth for a Captive Portal in Controller

Hi Mike, I'm using the Captive Portal on the Controller. Only using single controller.

MVP
Posts: 371
Registered: ‎01-14-2010

Re: How to configure re-auth for a Captive Portal in Controller

Hi Niv,

 

A user will be presented with the captive portal as soon as their device times out of the user table on the controller. 

 

Were you able to try SunaM's recommendation of adjusting the User Idle Timeout?

 

-Mike

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