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Super Contributor II

How to request product enhancements

Hi,

What's the formal procedure for requesting product enhancements? I've got a number of issues With AirWave and CPPM that I need resolved

 

1). Airwave -  Supports ProCurve switch range but not Comware[57] switches ( H3C)

2). Airwave - Would be nice if we could upload 3rd party MIB files

 

3). CPPM - I've created an authentication source that queries an MSSQL database for VLAN information.It appears CPPM doesn't do database connection pooling so sequence is

 

connect to database

perform query

disconnect from database

 

While you can increase the number of  db threads, that's not the same. Given the fact that we (might) eventually support our entire university wired network with CPPM perhaps connection pooling might be a good idea.

 

Rgds

Alex

 

Guru Elite

Re: How to request product enhancements

You can request and vote on feature enhancements using the Ideas Portal here:  https://arubanetworkskb.secure.force.com/cp/ideas/ideaList.apexp

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor I

Re: How to request product enhancements

Has the ideas portal moved or has access been restricted?  I just tried to connect to it and, after entering my credentials, I got:

Single Sign-On Error
We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins.

 

from this page:

https://na45.salesforce.com/_nc_external/identity/saml/SamlError

after having followed the link provided above.

 

Guru Elite

Re: How to request product enhancements

It's getting rebuilt as part of the next-gen support portal project. Please submit them through your Aruba account team in the interim.


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
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