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MVP
Posts: 978
Registered: ‎04-13-2009

How to set Clearpass guest accounts to never expire

Hi All,

 

I'm attempting to change the Account Expiry setting on a guest account (on a customers amigopod) to "Account will not expire". When I attempt to update this setting the account expiration time is set to 1 month in the future.

 

I have updated clearpass guest OS and plugins and the issue still occurs.

 

Anyone point me in the right direction? Is there a max account lifetime setting that I'm missing somewhere?

 

Thanks

James

Cheers
James

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ACCX #540 | ACMX #353 | ACDX #216
-----------Mobility First Expert #11----------
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MVP
Posts: 978
Registered: ‎04-13-2009

Re: How to set Clearpass guest accounts to never expire

This was due to an Eval license.... You can't set an account to expire after the date that the eval license expires.

Cheers
James

-------------------------------------------------------
-------------------@whereisjrw-------------------
------------------------blog-------------------------
ACCX #540 | ACMX #353 | ACDX #216
-----------Mobility First Expert #11----------
-------------------------------------------------------

If a reply adequately addresses your issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
Moderator
Posts: 20
Registered: ‎02-17-2011

Re: How to set Clearpass guest accounts to never expire

Glad you worked out what was happening.  FYI here are the restrictions of our 2 types of evaluation licenses that we offer.  You can always work with the account team for any special requests but hopefully with these 2 licenses we can cover most POC and evaluation requirements


Carlos

 

Default

  • 500 active sessions
  • 30 day max account expiration
  • 5 roles
  • 5 NAS devices
  • 1000 user accounts
  • 2500 provisioned devices
  • Onboard / MDPS IS enabled
  • Advertising IS enabled

 

10k License

By special request a larger license can be issued.

  • 10,000 active sessions
  • 90 day max account expiration
  • 25 roles
  • 100 NAS devices
  • 10,000 user accounts
  • 50,000 provisioned devices
  • Onboard / MDPS IS enabled
  • Advertising IS enabled
New Contributor
Posts: 2
Registered: ‎11-26-2012

Re: How to set Clearpass guest accounts to never expire

Hi Carlos

 

I am now working on Clearpass guest (eval) as well.

May I know the max account expiration for Production license? Do all production license share same max account expiration?

 

Best Regards
Archer

MVP
Posts: 978
Registered: ‎04-13-2009

Re: How to set Clearpass guest accounts to never expire

You can set accounts to never expire if you wish.

 

James

Cheers
James

-------------------------------------------------------
-------------------@whereisjrw-------------------
------------------------blog-------------------------
ACCX #540 | ACMX #353 | ACDX #216
-----------Mobility First Expert #11----------
-------------------------------------------------------

If a reply adequately addresses your issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
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