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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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I can not open clearpass web UI ?

This thread has been viewed 14 times

  • 1.  I can not open clearpass web UI ?

    Posted Apr 26, 2016 12:55 PM
      |   view attached

    I have suddenly faceing a strange issue in being able to log into clearpass and I have the clearpass giving issue as the attached.



  • 2.  RE: I can not open clearpass web UI ?

    Posted Apr 26, 2016 02:40 PM
    Run this command from CLI and see if the web service is running:

    [appadmin@CPPM-1]# service status cpass-admin-server
    Admin server [ cpass-admin-server ] is running

    If not you can restart it using this command:
    service restart cpass-admin-server



  • 3.  RE: I can not open clearpass web UI ?

    Posted Apr 27, 2016 02:23 AM

    I Already did this and I also did start command on this service and it is doing the same



  • 4.  RE: I can not open clearpass web UI ?

    MVP EXPERT
    Posted Apr 27, 2016 06:13 AM

    How are you access the GUI, directly via the IP or via a VPN or similiar? I've seen issues if the CPPM is behind a NAT address sometimes the URL re-direct to the GUI doesn't always work correctly.