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Frequent Contributor II
Posts: 479
Registered: ‎03-15-2014

I can not open clearpass web UI ?

I have suddenly faceing a strange issue in being able to log into clearpass and I have the clearpass giving issue as the attached.

MVP
Posts: 4,301
Registered: ‎07-20-2011

Re: I can not open clearpass web UI ?

Run this command from CLI and see if the web service is running:

[appadmin@CPPM-1]# service status cpass-admin-server
Admin server [ cpass-admin-server ] is running

If not you can restart it using this command:
service restart cpass-admin-server

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Frequent Contributor II
Posts: 479
Registered: ‎03-15-2014

Re: I can not open clearpass web UI ?

I Already did this and I also did start command on this service and it is doing the same

MVP
Posts: 400
Registered: ‎07-26-2011

Re: I can not open clearpass web UI ?

How are you access the GUI, directly via the IP or via a VPN or similiar? I've seen issues if the CPPM is behind a NAT address sometimes the URL re-direct to the GUI doesn't always work correctly. 

ACMA, ACMP
If my post addresses your query, give kudos:)
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