05-28-2014 05:22 AM
Clearpass is presently running v.22.214.171.124009. Hardware is CP-VA-500.
Clearpass has been setup for initially with five devices (vc001, vc002, vc003, vc004 and vc005). All VC's have two SSID's, one for mac-address authentication and one for Clearpass (user) authentication. All of this is presently working and users can get access through to the Internet.
Existing licencing is as follows:
Policy Mgr 500 (used 39)
CP Enterprise 25 (used 0)
Workspace 25 (used 0)
20 additonal VC's were imported to CPPM Devices; everything continues to work.
50 additonal VC's were imported to CPPM Devices; everything still works.
200 additional VC's are added; no access to the Internet - no error message in CPPM Access Tracker; VC's show this as auth failure. Fix is to rollback to smaller number of devices in Clearpass and reboot. If no reboot, smaller number does not work.
I have tried adding vc100 in the 200 import bundle, then deleting everything except vc100, reboot Clearpass; and then everythign works - this proves that the parameters for vc100 are imported correctly.
Are there any known bugs/issues with the maximum number of devices permitted on a CP-VA-500 ?
05-28-2014 12:45 PM
Please open a TAC case
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06-03-2014 06:11 AM
I will investigate further to determine at which point the import is 'killing' Clearpass.
It must be an entry or a device limit - I'll get more info and then get TAC case logged.