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Contributor I

Insight not getting any data

For some reason about 2 weeks ago (July 23rd) i stoped getting any data to INSIGHT.

 

I have looked into the server configuration and insight is enabled on 2 of my servers, one set as Master. Nothing has changed we just stoped getting any data.

 

Any idea?

 

Thanks,

 

Andres

Re: Insight not getting any data

I had the same problem. What version of CPPM are you running? 

 

When you log into Insight, do you ever get the Proxy error? 

 

If so, it's a known bug and upgrading to at least 6.7.4 (recommended 6.7.5) is the fix.



Michael Haring
If my answer is helpful, a Kudos is always appreciated!
Contributor I

Re: Insight not getting any data

I dont get any error when login in. Currently runing 6.7.4

Re: Insight not getting any data

I had the problem when running 6.7.3 as it was a known bug and I was receiving the proxy error when trying to log into Insight. When I occasionally did get in, no data existed. After upgrading to 6.7.5 everything is back and working normally. I would guess it's a bug as well, but curious we had the issue start around the same time.



Michael Haring
If my answer is helpful, a Kudos is always appreciated!
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