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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Insight not getting any data

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  • 1.  Insight not getting any data

    Posted Aug 01, 2018 04:55 PM

    For some reason about 2 weeks ago (July 23rd) i stoped getting any data to INSIGHT.

     

    I have looked into the server configuration and insight is enabled on 2 of my servers, one set as Master. Nothing has changed we just stoped getting any data.

     

    Any idea?

     

    Thanks,

     

    Andres



  • 2.  RE: Insight not getting any data

    MVP
    Posted Aug 15, 2018 12:43 PM

    I had the same problem. What version of CPPM are you running? 

     

    When you log into Insight, do you ever get the Proxy error? 

     

    If so, it's a known bug and upgrading to at least 6.7.4 (recommended 6.7.5) is the fix.



  • 3.  RE: Insight not getting any data

    Posted Aug 15, 2018 01:06 PM

    I dont get any error when login in. Currently runing 6.7.4



  • 4.  RE: Insight not getting any data

    MVP
    Posted Aug 15, 2018 03:13 PM

    I had the problem when running 6.7.3 as it was a known bug and I was receiving the proxy error when trying to log into Insight. When I occasionally did get in, no data existed. After upgrading to 6.7.5 everything is back and working normally. I would guess it's a bug as well, but curious we had the issue start around the same time.