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Frequent Contributor II

Insight reporting

How can I get the ability to run Insight reports, I have insight enabled under server configuration. But when I go to the insight web page it only shows the dasboard (with no charts displayed). When I click on any of the other headings at the top it simply refreshes the Dashboard page.

Re: Insight reporting

Is the CPPM you're accessing the Insight master?

Cheers
James
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Frequent Contributor II

Re: Insight reporting

It should be - I've ticked the box for this setting.

Aruba Employee

Re: Insight reporting

Hi ,

 

May I know the cppm version? Have you tried accessing insight with different browser?

 

Try restart the services once and check the status.

 

Regards,

Pavan

 

Regards,
Pavan
If my post address your queries, give kudos and accept as solution!
Frequent Contributor II

Re: Insight reporting

The current version is 6.5.2.73779.

I have tried using other browsers but get the same result. Does Insight run on a separate service as I can't see it in the list of services?

Aruba Employee

Re: Insight reporting

Hi ,

 

Try restart [ cpass-async-netd ] and [ cpass-admin-server ] services and check the status.

#service restart <service name>

 

Regards,

Pavan

Regards,
Pavan
If my post address your queries, give kudos and accept as solution!
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