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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Issues joining Clearpass to AD

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  • 1.  Issues joining Clearpass to AD

    EMPLOYEE
    Posted Jan 31, 2013 02:24 PM

    Hi

     

    This is more an FYI than a question.

     

    I've had some issues trying to join Clearpass to a domain. The problem ended up being the password. For some reason, when our admin password contained special symbols, the authentication failed and thus we couldn't join the domain.

     

    Regards

     

     



  • 2.  RE: Issues joining Clearpass to AD

    Posted Jan 31, 2013 04:14 PM

    This has been previously reported in 6.0, I believe there is a fix for this issue coming in 6.1.  Thanks for the FYI.



  • 3.  RE: Issues joining Clearpass to AD

    Posted Jan 31, 2013 04:34 PM

    I had a similar issue when trying to connect using a username in the format CN=....

    The username had special character in it like (HQ) or similar and was failing. Eventually we switched the admin user to format of admin@domain.com and we were able to authenticate. I wonder if it was the same cause.



  • 4.  RE: Issues joining Clearpass to AD

    EMPLOYEE
    Posted Feb 01, 2013 04:10 PM

    It was probably related, although in our case the special characters were in the password.