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Contributor II

Logon with 2 devices but "Unique-Device-Count" show as 1

Hi all,
I'm using  "Unique-Device-Count" to limit number of devices can use to login with specific account at a moment but it doesn't work.
I've test with some devices, all of them can login at the same time but on clearpass, "Unique-Device-Count"  show as 1 (i think it should be 2 if i test with 2 devices)
Any one can help me resolve this issue?
Many thanks for help

Re: Logon with 2 devices but "Unique-Device-Count" show as 1

Can you show a screen shot of the enforcement tab of your service
Thank You,
Troy

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Contributor II

Re: Logon with 2 devices but "Unique-Device-Count" show as 1


@tarnoldwrote:
Can you show a screen shot of the enforcement tab of your service

Hi tarnold,

This is my enforcement policy

 

Re: Logon with 2 devices but "Unique-Device-Count" show as 1

Service all look fine. need to look at the output. Looks like its sending an accept, so its not event stopping on the first line. I dont have a server access at the moment so I cant verify.
Thank You,
Troy

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--Problem Solved? Click "Accepted Solution" in a post.

Re: Logon with 2 devices but "Unique-Device-Count" show as 1

What roles are you cacheing and why are you using roles if you have simple enforcement?

Try unchecking cache roles. if you dont need them i would also just uncheck the roles.
Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
Contributor II

Re: Logon with 2 devices but "Unique-Device-Count" show as 1

Hi 

 

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