03-12-2014 02:50 AM
we have a customer with Clearpass and Motorola controller and we are attempting to get the automatic NAS login working
on the final part of the guest process (when the guests get their receipt and hit login). Their account creation goes absolutely
fine but just falling at the last hurdle. In access tracker and event viewer there is no activity. Does anyone have any NAS login
config set up info for Motorola? cheers in advance Pete
Solved! Go to Solution.
03-12-2014 08:16 AM
Sounds like the NAS login is failing.
What settings do you have under the Self-Registration NAS Login section:
ACDX #98 | ACMP | ACCP
03-12-2014 08:23 AM
Under NAS Login
Vendor Settings: Motorola
Login Method: Controller-initiated-Guest browser performs HTTP form submit
IP Address: <ip-address-of-the-Motorola-controller>
Secure Login: Secure login using HTTPS
03-12-2014 11:36 AM
I just got this working for my own customer – I apologize I don't have the exact settings - I'm not at the customer site right now.
In their case the Guest VLAN is completely isolated from production. The Motorala controller had interfaces on both the Guest VLAN as well as internal. Guests are directed to the Clearpass captive portal via the Internet - they go out the guest ISP and then back in via the corporate ISP and NAT into the captive portal.
Motorola was set up as a Radius client on clearpass using the internal address of the Motorola.
After much trial-and-error we found that we needed to configure the Motorola captive portal server mode to “centralized” (*not* "centralized controller"), set to the IP address of the Motorola’s Guest VLAN interface, and then set the captive portal URL (under the "web page") tab to point to Clearpass.
We also had to muck about a bit and create "welcome" and "terms" html pages which we uploaded to the Motorola, but we could have just as easily put them on Clearpass under content, I suppose.
04-09-2014 02:04 AM
This is the url that is being passed to the Motorola controller when the guests are hitting the login button.
The ip address is the Moto controller.
Does this look right to you?
04-28-2015 04:11 AM
apologies for not getting back sooner.
We did get is working once we moved the Clearpass version on.
Once we got to 6.4 Clearpass we were able to get the solution working with a Motorola
controller. I do remember that it HAD to be https (http didn't) work.
Apart from that we ran with the default settings through to the NAS vendor settings.
Let me know if you need any more information.
04-28-2015 04:14 AM
Thank you for your reply.
We got it working as well. We are also using v6.4 and HTTPS.
We had a network issue in our LAB where the VLAN we were using couldn't reach the DNS (blocked by the firewall). So we tried using a different VLAN that we know would have access to the DNS and everything worked fine.