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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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No HTTPS login to ClearPass appliance

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  • 1.  No HTTPS login to ClearPass appliance

    Posted Feb 15, 2013 08:19 AM

    All,

     

    I have two ClearPass appliances, I was able to log into both of them as of last week. Now, one of them

    has stopped displaying the login splash page. It is just blank.

     

    ClearPass Policy Manager: 6.0.2.47338  /  CP-HW-5K

     

    1. It answers ping.

    2. I can SSH into the device, all services show as started.

    3. I can HTTPS into its companion CPPM, from my station.

    4. Clustering is not in use at this time.

    5. These devices are still in pilot stage, prior to being placed into production.

    6. There has been minimal configuration done on the device that cannot be accessed.

    I've kept it in as near a clean state as possible for reference purposes as I thrash about.

     

    Has anyone seen this? Any troubleshooting steps I should pursue?

     

    Thanks!

     

    Vince

     



  • 2.  RE: No HTTPS login to ClearPass appliance

    EMPLOYEE
    Posted Feb 19, 2013 08:43 AM

    If you have not already, please contact support..