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Contributor II
Posts: 66
Registered: ‎08-20-2007

Not getting the Apple Captive Network Assistant (CNA) anymore

Maybe I'm going crazy here but since our upgrade from ClearPass 6.2 to 6.3.0.29563 we are no longer getting the CNA for any of the IOS devices.  

 

I haven't changed the firewall rules at all on the Aruba and do not allow anything to get to apple.com websites.  The Andriod devices still prompt correctly.

 

I've tried checking 'Prevent CNA' just to see but it acts the same.

 

Any ideas?

 

 

Guru Elite
Posts: 8,328
Registered: ‎09-08-2010

Re: Not getting the Apple Captive Network Assistant (CNA) anymore

Can you try adding "landing.php" to the URL?

 

For example:

 

https://clearpass/guest/landing.php/guest_reg.php


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Aruba
Posts: 1,368
Registered: ‎12-12-2011

Re: Not getting the Apple Captive Network Assistant (CNA) anymore

Can you also send over a screen shot of the captive portal profile from the controller?

Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
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Contributor II
Posts: 66
Registered: ‎08-20-2007

Re: Not getting the Apple Captive Network Assistant (CNA) anymore

It looks like I do have the landing.php already in there.

 

 

Contributor II
Posts: 66
Registered: ‎08-20-2007

Re: Not getting the Apple Captive Network Assistant (CNA) anymore

I actually had to remove the "landing.php".

 

I should have tried that right away when you mentioned it - works again now.

 

Thanks.

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