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Regular Contributor II
Posts: 207
Registered: ‎09-11-2013

OnBoarding a laptop that will be used by multiple users?

Hi Forum,

 

I have a pool of loaner laptops that I will have the IT admins onboard and give out. Any employee that needs one can just grab it and logon to the laptop with their AD username/password.

 

Normal onboarding is not working. When i onboard a machine with a user and log off and have another user login, it fails to connect to the SSID. I see that the wireless profile on the windows in configured to do eap-tls but it is not working. Below is a screen shot of what I though would fix the problem but did not.

 

Any advice is great advice.

 

Screen Shot 2016-01-13 at 12.08.59 PM.png

Guru Elite
Posts: 7,852
Registered: ‎09-08-2010

Re: OnBoarding a laptop that will be used by multiple users?

You need to do a system level onboard which means creating another provisioning profile. 

Sent from Nine

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Regular Contributor II
Posts: 207
Registered: ‎09-11-2013

Re: OnBoarding a laptop that will be used by multiple users?

Thanks Tim,

 

Not sure what do you mean by that. The laptop is expected to be used by many users and those users won't have to onboard. They should logon, connect to the SSID and should do EAP-TLS.

Guru Elite
Posts: 7,852
Registered: ‎09-08-2010

Re: OnBoarding a laptop that will be used by multiple users?

Create a new Network Settings configuration profile, selecting Machine under certificate store for Windows. You'll then want to create a new configuration profile and provisioning profile that reference that new network setting.

 

network-settings-machine.PNG


Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Regular Contributor II
Posts: 207
Registered: ‎09-11-2013

Re: OnBoarding a laptop that will be used by multiple users?

I get a reject on access tracker with alert "EAP-TLS: Authentication failure, unknown user"

 

 

Regular Contributor II
Posts: 207
Registered: ‎09-11-2013

Re: OnBoarding a laptop that will be used by multiple users?

The error I get on the machine when a new user logs in is>>>> unable to connect, this network requries a certificate>>>

 

I check on the windows cert store and I can't find anythin for the new user.

Guru Elite
Posts: 19,993
Registered: ‎03-29-2007

Re: OnBoarding a laptop that will be used by multiple users?

It should be in the machine store, not the user store.

Colin Joseph
Aruba Customer Engineering

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